/This article is going to be long. Get something to drink and happy reading. Oh, by the way: It’s not written with the help of AI and all the mistakes herein were made by a human, but the meaning and the words of this article comes from that human’s heart. So, it’s true magic.
Artificial intelligence is all the latest rage. Everybody is jumping on this bandwagon to make money, test it out, use it to write their grade 12 essays or simply to spread false information — I am amazed that the wagon did not collapse yet under the weight of its own importance.
Before you start shouting and howling at me for being an AI hater, please Google “Virtual assistant for the blind” and read some of the articles on there. By reading, I mean actually taking time and reading them — don’t read them like you would kiss your mother-in-law’s cheek. AI can do good and it is already doing good.
I don’t have a problem with AI — in fact, I sometimes use it to get image descriptions and ideas when composing some kind of documents. I have also used the Bing Image Creator to create an image that you can have a look at below, but that’s where my use of AI stops. When I am writing blog articles, Tweets, Toots or Facebook posts, then every thought, every word and every feeling is mine — mistakes and all.
According to people with vision, it is almost photorealistic.. and it was created using AI. I am, therefore, using AI as a tool. I have seen books written with the aid of AI. I have seen people use it in business proposals — not to create ideas, but to write an executive summary. Well, guess what?
I can immediately see the style differences. Look at the formal language something like Chat-GPT from OpenAI uses.
I imagined myself as a manager in a company. I then asked it to help me to compile an email to Mister XYZ to apologize for an imaginary faulty product. It did an excellent, excellent job, but there was one issue so serious for me, that I have decided not to use Chat GPT in a business context ever again: The language.
The language it used was of a very, very high register. It used lots of hyperboles and overly flowery language to say the following: We are sorry for the bad customer experience you had as well as for the faulty product. We hope you will give us a chance to improve and that you will enjoy your free replacement product.
But it used about a hundred and fifty words to profusely apologize to this client — almost licking his ass and begging him to please give us a second chance to prove that we will and can do better and that we are sorry we pissed on his bedroom carpet, but he must please understand that we are just a small puppy and that we are, truly, deeply, unchangeably so, so very sorry.
I almost had to replace my computer keyboard as I had to fight to keep my last meal from leaving my body violently, suddenly and all over the place, via my face. The taste of that fawning, meaningless apology stuck in my throat like the smell of cheap perfume on your skin after you hugged your mother’s eldest cousin’s daughter at your last family reunion. You try to wash it off under the shower, just like you’re trying to wash off the self-guilt from your soul for not contacting her more, but scrub as you might, the smell lingers…
The language that came from it was so formal and stiff, that I doubt that even the king of England could have done better. In fact, it sounded more like a PHD in linguistics than a true apology. Or, perhaps, the manager hired a professor to write his correspondence. How can this ever be believable?
I have seen AI posts on many other places and, especially when I know the person behind the words personally, I can immediately tell if this text was AI generated, partially or not. I am not claiming to be the world’s expert on spotting AI-generated text, but I was a lecturer in translation studies for five-and-a-half years before coming to the accessibility sector. Style and register are baked into my DNA and it’s something I still pick up on ten years down the line…
Yes, it’s true that you can tell Chat to lower the register. You can even tell it to do a lot of other things. But it’s not magic.
Whenever I see posts written with the aid of AI, I don’t take them entirely seriously — especially if I know the person behind the text — from the way he or she dresses, smells and speaks..
But why?
AI is a tool. It is up to us to choose how we will use it. It’s like a gun or a knife. It could rescue or it could kill. It could feed or it could deprive. It’s the human behind the tool that makes the difference. It is for this reason that I take AI-generated texts a little less serious.
True creativity, true magic, comes from the heart — not the head. Any fool with enough skills can ask a computer to write an executive summary, a poem, a story or an apology. But it comes from the head and not the heart.
AI can do what we can do is less time than the blink of an eye. It can save you a huge amount of time, if you use it correctly. But don’t overuse it. Don’t become so dependent on it that you will miss it when it’s gone.
If you need to write a simple Facebook post and you find that you can’t do it without AI, you fucked yourself over. If you haven’t written the executive summary for tomorrow, because AI will help you tonight, but the internet is down, then let me congratulate you on fucking yourself and your company well and truly over. Don’t blame AI; it’s a machine. It doesn’t have feelings and it doesn’t have original ideas or creativity. What it does have, is its controller’s or programmer’s view of the world with their idea of morality or immorality.
While using AI, look at its language. Is this the way you would speak to your friends? So stiff and formal? Do you think they will believe that it’s you — should you present the text to them in printed form — making as if you were the only person who wrote it. No, they won’t.
I would rather have a mediocre piece of human-constructed reading — with all the stylistic, grammatical and spelling mistakes — than a machine-generated piece of superbly tailored unfeeling and non-magical shit.
Be proud of your writing — mistakes and all. You are human, just like me. Humans are known for their mistakes and their fallibility. Look at your house built of words and know that it is well and truly yours and that you meant ninety nine percent of it.
Look at the example below. First is my query, then the responce. It assumes that I am a manager. If one of my colleagues were to write me an email like this and wanting me to report back to them, I will certainly be the hell in with them and ask them, in a kind and controlled manner, just who the fuck they think they are?
Help me to compose an email to a colleague, Rose, asking her to contact a prospective customer by the name of Mister Kotlavski who expressed an interest in our training. His contact number is 0123456780
Dear Rose,
I hope this email finds you well. I wanted to reach out to you regarding a prospective customer who has expressed interest in our training program. His name is Mister Kotlavski and he has provided us with his contact number which is 0123456780.
I was wondering if you could take the lead on reaching out to him and providing him with further information about our training program. If he has any questions or concerns, please do not hesitate to address them and provide him with the necessary assistance.
Please keep me informed of any progress made in this matter. I am looking forward to hearing from you soon.
Best regards,
[Your name]